A month ago, I received a call from Citibank notifying me that my card was compromised and that they would be blocking my card. I corrected them and said my account wasn’t comprised. I was just broke. You may all remember when I was on the poverty diet? My account had slipped to the double digits and I guess Citibank suspected fraud. I told them not to block my card because I had no other means of obtaining cash.

Fast forward to today.

I try to pay my utility bills online and my card number doesn’t go through. I call Citibank to find out what’s going on and it turns out that they blocked my card because they were worried my account was compromised EVEN THOUGH I TOLD THEM A MONTH AGO THAT THERE WAS NO QUESTIONABLE ACTIVITY I WAS JUST REALLY POOR THAT MONTH.

I’m pissed off for three reasons:

1. I don’t understand why they cut off your card before you receive your new card
2. I don’t understand why they cut off card even though you’ve already clarified that there was no misuse
3. I don’t understand why it takes a MONTH to get your new card

If Citibank is that concerned about my financial well-being, don’t you think they’d at least overnight my new card? How’s that for a novel idea? Hmmm Citibank? Even Amex overnighted my new card when I didn’t get it on time! You can even overnight lobster rolls. Did you know that Citibank? If you can overnight perishable items then maybe you can also mail new debit cards!!!!

And on top of that, I’m going away this weekend and going on vacation next week. THIS IS HIGHLY INCONVENIENT!

The worst part of this whole ordeal is the glib customer service. They actually end the calls with “Hope you have a great day.” Oh, yes, it’s so great living in New York without any access to cash.

Have a great day.

I’m having a craptastic day thank you very much!

Evidently they will supply me with a temporary atm card that is only valid for a week. Who knows when I’ll even get my new card? It’s probably floating in some postal black hole with Victorias secret catalogs.

Why?

WHY???

WHYYYYY IS LIFE SO DIFFICULT?!?!

And you know when you have one of these days, a really trivial problem suddenly snowballs into detesting your life and convincing yourself that you will die alone.

I will die alone and penniless while Citibank wishes me a great day.